Cease next Brooke P. four/sixteen/2018 If I could give 0 stars, I would. Absolute worst customer care I have at any time been given in my everyday living. The man who answers the cellular phone is rude and unwilling to assist. I obtained a window replaced 8 months ago and it was set up improperly. Once i experienced the window set up, there was no dialogue of how payment can be collected or what I required to do to buy the assistance soon after it was full. I acquired thirteen skipped phone calls in 4 residence with threatening voicemails from your exact impolite person that responses the cellular phone demanding that I pay back him. There was no doubt that I'd pay for the provider, there had just been no discussion up to that point regarding how It might be carried out. As soon as I submitted payment, I by no means gained an Bill or receipt.
They did a terrific task... replaced a aspect window as well as a chip in the two the back window as well as windshield. High-quality and attentive customer support. -…
Maybe Afterwards 1/eighteen/2016 Preceding overview I employed this firm to put in a brand new rear energy window while in the dodge ram after it absolutely was broken in… I employed this company to setup a fresh rear electric power window within the dodge ram just after it absolutely was damaged in September I'd no difficulties I assumed but then I noticed it had been leaking h2o while in the rain and now it is loose at the bottom.
Claimed This small business continues to be claimed because of the proprietor or a consultant. Find out more 5 reviews
Whenever they arrived they took a consider the chip and requested me some inquiries. The moment they understood that it had been a really little chip and it hasn't spread in many years they told me that a repair was not needed.
I had been suggested by David from SOS Dent to offer Jose a connect with describing that Jose is prime notch along with his function and very practical experience in not just obtaining the career carried out, but accomplished ideal. I'm one of those people that if I had a ding on my doorway I'd personally paint The full motor vehicle kind.
I named and left a information detailing what I required. They did not get in touch with back. A few months afterwards I attempted yet again; straight to voicemail, no return simply call. Future working day, I known as all over again. Then a gentleman referred to as me back again; he was Skilled about the cell phone, and I assumed I had been out with the woods (I've a visitor coming from away from city incredibly before long And that i don't need her looking at an unrepaired damaged window) whenever we designed an appointment for 10am another early morning.
They discussed with me how to take care of a bowed wall and angles that were not perpendicular to ensure it will search as good as it could. Terri termed me again the next day having a estimate and read more a few days later on the guys were being back to setup. Great support at a fair selling price.
In actual fact, they do not seem like approved from the Auto Glass Security Council, which I wish I might recognised beforehand. Go to safewindshields.org and locate an accredited firm.
Arnold Conversely was trying pretty challenging to be knowledge and client as much as possible and kudos to him. And I really appreciated that. I only carried on this appointment as a result of how Arnold informed us that with his many years of encounter with this company, he has working experience in performing windshield replacements and if we were not content, he'll re-do every little thing. Michael ought to really benefit this personnel and give him a hella raise. By the top of our appointment, The work that Santa Monica windshield repair Arnold did on my motor vehicle's windshield was Great! Nevertheless, be sure to Observe: I am disgusted and appalled by Michael, the owner. For those who really need to go this spot, pleaseeeeee request Arnold to carry out your appointment. Be sure to and save oneself some strain.
Since my last evaluate I have tried using once again to routine a time for your technician to come out, and i am either informed which i'll have a call back to routine a time, and I never ever get yourself a phone back, or I schedule an appointment and also the technician by no means shows up. I known as again today and again the man I spoke to to start with claimed he failed to know very well what I was talking about, then tried using to place the blame on me for them not sending out a technician.
I've known as the key selection with never an answer, and left a information over the contact number mentioned. Did this position near?? If not, it's not a great way to get clients over. Went to Westchester Glass in its place and gained great support.
Incredibly rapid and advantage. My hubby broke the rear Home windows right after get the job done and wanted a substitution asap. Termed this put and have a quick overall quotation with taxes and labor. Introduced the vehicle in and it absolutely was performed within just 90minutes. Brilliant!
I named the corporate for weekly straight to speak to them over it and received a dismissive "yeah yeah the manager and technician will get in touch with you back again". 50 percent of the staff I talked to did not even request my contact number. Certainly not a soul at any time known as me back, and when I ultimately bought a keep of someone, they told me that there was nothing they could do, I could not prove my dashboard wasn't cracked in advance of, and also to "go ahead" and sue them if I preferred. Eventually, the 1 star is for their dreadful customer support. That being claimed, the windshield alternative itself was great (to date) plus they do have a life span guarantee on glass defects.